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BlueCare Complementary

Do you need extra resource to complement your internal IT team or is the team over-stretched?

Internal IT departments often need extra support to cover for holidays, illness or special projects.

BlueCare Complementary can be tailored to meet your needs with our staff working with your internal IT team on day to day services through to monitoring your infrastructure.

If you have a special project that needs to be implemented, we’ll either manage your infrastructure so that your internal team can deliver the project and ensure you keep the knowledge in the business or we can provide the resource for the project.  Either way we’ll work with you to meet your needs.

Our range of BlueCare Complementary services can provide you with:

  • Phone and email support
  • Overflow Help Desk
  • Server and network support
  • Onsite engineer
  • Out of hours support
  • Resource for special projects (e.g. new installation, office moves etc.)
  • Guaranteed response and resolution service levels
  • Proactive server connectivity monitoring
If you would like to know more about BlueCare Complementary and how it can help your business then please call us on 01392 207194. We’ll be happy to discuss your requirements and recommend the most appropriate solution that meets your needs.

Testimonials

"From my first meeting with David Thomas, Bluegrass has managed the hotel's technology to the highest standards of support. We've made significant progress with our IT thanks to Bluegrass's ability to professionally support a diverse technology portfolio. If you want an IT service provider that's always there for you, I highly recommend the experts at Bluegrass Computer Services."

Finance Director, Bovey Castle Hotel

Latest News

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Music to our ears!

07-01-2012

Following on with the success of our growing client list in 2011 we're pleased to welcome Andrew Thomas to our sales team.  Andrew will be responsible for ensuring our existing...

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Bluegrass MD in Express & Echo

04-01-2012

Bluegrass MD in Express & Echo In a recent article in the Express & Echo our MD, David Thomas, speaks about his career, his aspirations for Bluegrass and the next challenging...

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Growing support team at Bluegrass

03-01-2012

After our recent recruitment campaign we're proud to welcome 2 new faces to our support team, David Brooker and Chris Stevens.  David and Chris join us from the education sector...

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Bluegrass gain Quality award

03-12-2011

Bluegrass gain ISO20000 quality award (PRESS RELEASE: 02/12/11) It may look like just another piece of paper but this one is the diamond standard in the computer support industry. The certificate being proudly...

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ISO2000 Service Quality Award

02-12-2011

ISO2000 Service Quality Award The following extract is from the IMSM website outlining our recent ISO 20000 accreditation. Attaining ISO certification had always been on the cards for IT services provider Bluegrass...

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IT budget planning is crucial

29-11-2011

IT budget planning is crucial At Bluegrass we've always believed it was important for our clients to seek our guidance when determining their IT budget.  Our knowledge of their business and...

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Bluegrass first in UK with environmental…

17-05-2011

PRESS RELEASE (18/05/11) Bluegrass Computer Services, one of the South West’s leading IT Support providers, has achieved the prestigious Green Accord accreditation.  Bluegrass is the first UK business in its sector...

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Give flexible working a go!

08-03-2011

Employers have come to see "the bigger picture" of the many and varied benefits of flexible working, it has been claimed. Shirley Borrett, development director at the Telework Association, said the...

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Fake security programs dominate February

04-03-2011

Trojan-based attacks continue to be the biggest malware treat, a report from GFI Software has shown. Trojans account for six of the top 10 malware threats of February and the report...

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Bluegrass sponsor inaugural Like Minds c…

05-10-2010

Bluegrass Computer Services are proud to be sponsoring the Like Minds conference that's being help at the Exeter Conference Centre on 16th October. This is the first event of it's kind...

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Bluegrass Managing Director appears in P…

15-10-2009

Bluegrass Managing Director appears in Practice Focus The Autumn edition of Practice Focus a British Dental Practice Managers' Association (BDPMA) publication features David Thomas our Managing Director. Amelia Bray, the BDPMA Chairman...

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Dave presenting at Business South West

10-10-2009

Dave presenting at Business South West On Friday 16 October Dave Thomas (Bluegrass MD) is presenting a seminar on Social Media at the Business South West exhibition at Westpoint Arena. Dave will...

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