BlueCare Support

Our goal is to manage your IT so that you can confidently manage your business, without having to worry about your computers.  The key to this that we work with you to understand how your business works and then ensure your IT system delivers what your business needs.

We will views things from your perspective rather than ours.

So to meet the ever changing demands of IT and business change, our support service, BlueCare, has been designed to provide you with flexibility and proactive support with the knowledge that your IT problems are covered within one support package.

BlueCare Reactive

If you require occasional help and peace of mind support we can offer you our BlueCare Reactive support service.

• Remote access support
• Fixed hourly rate
• Advice and guidance

BlueCare Standard

All encompassing proactive support for businesses that only have PCs and want to benefit from many services:

• Unlimited phone and email support
• Remote access support
• Onsite support
• PC and network support
• Proactive monitoring and support
• Pre-emptive maintenance visits
• Regular IT health checks

BlueCare Comprehensive

Proactive support for businesses with servers and PCs.  We become your IT department and give you:

• As BlueCare Standard services
• Full server support
• Daily, weekly and monthly server management
• Software vendor management (we act as the middleman for you)

Don’t just take our word for it; this is what two of our clients said recently:

“With Bluegrass it's like having our own IT department, at a fraction of the cost!  They not only deliver what they promise but the quality of support we receive is staggeringly impressive.  They reduce so much of the administrative headache of running a business because they fix problems quickly and efficiently.” Managing Director, Foresight Financial Planning

You also have the peace of mind knowing that there are 10 guarantees to underpin the service you receive from us.  For example, We GUARANTEE your satisfaction or its FREE.  Take a look at the Guarantee page.

Let us surprise you with outstanding proactive IT support, call us on 01392 207194

Problem free computing can be a reality!

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