BlueCare Enterprise
Are you looking for the equivalent of your own IT department who are ready to help whenever you need without the costs of having your own IT staff?
Your IT systems are just as important as those of large global businesses, but these global businesses have access to services and skills that small businesses can’t access.
BlueCare Enterprise is the bridge to those services with enterprise levels of support for small and medium sized businesses.
With BlueCare Enterprise we’ll take full responsibility for the smooth running of your systems, so you can concentrate on running your business without the worry of your IT. We’ll monitor all or your systems and software 24/7 and respond to any high priority problems immediately.
- Unlimited phone and email support
- Remote access support
- Guaranteed response and resolution times
- Award Winning email security service
- Onsite support
- PC and network support
- Proactive monitoring and support
- Pre-emptive maintenance visits
- Regular IT health checks
- Full server support
- Onsite IT health checks
- PC installations
- PDA support
- Onsite engineer
- Out of hours support
- Help developing your IT Strategy
- Licence, inventory and asset management
- Monthly server management
- Monthly incident reports
- Access to our extranet for your to log and monitor support calls
- Backups checks
- Server Monitoring



